StageFrame by Omnific

Omnific StageFrame — Master Privacy Policy

The master Privacy Policy for every StageFrame product.

Effective date: October 27, 2026
Operator: Omnific Media & Production LLC (Georgia, United States)
Contact: info@omnificmediapro.com

1. Scope

Omnific Media & Production LLC ("Omnific," "we," "us," or "our") operates the Omnific StageFrame family of audiovisual software and related services (collectively, the "Services"). This Policy applies to StageFrame products that link to or expressly adopt it, including StageFrame AV, Play, Render, Cue, Studio, Track, Captions, and future StageFrame products, when offered. A product's specific disclosures and permissions also apply. This Policy does not automatically apply to separately branded Omnific Live or Omnific Deliver services.

Not all products or features are released. Descriptions of potential functionality do not mean that the functionality presently exists or that data is presently collected. Where a product-specific privacy notice conflicts with this master Policy concerning that product's actual data processing, the more specific notice explains that processing; mandatory law controls in all cases.

2. Information We May Process

Depending on the Service and features a customer actually uses, the categories may include:

  • Accounts and communications: name, email address, organization, preferences, login or account identifiers, customer service correspondence and information voluntarily supplied with a request.
  • Purchases and entitlements: product identifiers, transaction or receipt identifiers, subscription status, renewal dates, license activation information, and pseudonymous subscription or customer identifiers.
  • Technical and diagnostic information: application version, operating system and device information, identifiers needed by enabled services, errors, support diagnostics, security logs and connectivity information.
  • Project and production data: calculations, project titles, layouts, cue sheets, schedules, output mappings, equipment configurations, settings, files and other user-provided content.
  • Media and communications: selected audio, video, images, camera signals, captions or transcripts, and operator messages where relevant features process them.
  • Website activity: requests and security logs and, if implemented, cookie or analytics data described at the time of collection.

These are possible categories across the product family, not an assertion that StageFrame AV or every other product collects each category.

3. Sources

Information may come from users and their organizations, the app or device during use of enabled functionality, authorized integrations, app marketplaces, payment or licensing providers, and communications sent to Omnific. We do not assume access to files, cameras, microphones, or other information simply because a device supports them.

4. Purposes of Use

Where applicable, information is processed to operate requested features; save or synchronize settings and authorized projects; validate purchases and licenses; provide support; diagnose failures; secure accounts and infrastructure; prevent abuse; comply with law, accounting obligations and lawful requests; and improve services using data lawfully available for that purpose. We will not treat an unrelated use as authorized merely because a broad information category appears in this Policy.

5. Local Data and User Control

Certain StageFrame workflows are designed for processing or storage on a user's device or local production network. Whether a particular setting, project, media file or calculation remains local depends on the product and its actual integrations. Local data might also be included in device backups or exported by the user. Uninstalling an application may remove app-local files; it does not automatically cancel subscriptions or remove independent marketplace purchase records. Users should maintain backups of critical files.

6. Cloud, Collaboration and Remote Services

Where a user enables available cloud storage, synchronization, remote control, hosted processing or collaboration, the information necessary for that function may be transmitted to and processed by authorized infrastructure providers. We will explain material cloud data flows, processors, retention and relevant regional choices through the applicable product's documentation or supplemental notice.

7. Subscription and Licensing Providers

For supported purchases and subscriptions, marketplaces and providers such as Apple and RevenueCat may process the transaction and entitlement information needed to provide paid access. Apple handles App Store payment processing according to its terms. Where RevenueCat is integrated, it may receive subscription-related identifiers, receipt or transaction information, product entitlements and associated technical information under its own documentation and applicable agreements.

Relevant provider policies: Apple Privacy Policy and RevenueCat Privacy Policy. Other payment providers will be named when implemented, rather than assumed to be in use.

8. Cameras, Computer Vision and Tracking

A StageFrame product offering camera tracking or virtual PTZ may process a camera signal and detect or follow subjects. Images may contain identifiable people. Whether processing happens locally, is transmitted, is recorded, or generates persistent identifiers depends on the actual implementation. We will disclose any enabled recording, remote transmission, retention, biometric identification or materially different processing. Users must obtain required notices, permissions and authorizations for their deployment.

9. Audio, Captions and Speech Processing

Products offering recording, audio processing, captions or transcription may process speech or media selected by the user. Such material can contain private or confidential information. If an enabled feature sends speech to an external processor, the service and applicable handling must be disclosed. Users are responsible for lawful recording, consent where required, and appropriate treatment of third-party content.

10. Professional Network and Production Information

Network-enabled production tools may process authorized device names, IP addresses, connection states, cue and timing information, operator alerts and signal or display configurations. Core local-network operation does not necessarily imply cloud storage. Users must have authority to connect to and operate the relevant devices and networks.

11. Sharing and Service Providers

Information may be provided to vendors who deliver payments, licensing, hosting, security, communications or support functions, and to professional advisers or authorities as required or permitted by law. Information may also transfer in a lawful business transaction with appropriate safeguards. The particular vendors and categories shared depend on enabled products and services. We do not authorize unrelated use of confidential customer content merely because a provider operates infrastructure.

12. Analytics, Advertising, Sale or Sharing of Data, and AI Training

StageFrame AV is designed primarily for on-device audiovisual planning, calculations, equipment references, and files a user chooses to export. Omnific has not knowingly connected StageFrame AV to third-party advertising networks, cross-app advertising attribution services, or separate behavioral analytics services. We have not identified a dedicated third-party advertising, behavioral analytics, or AI-processing SDK in the app dependencies reviewed for this release. These statements describe StageFrame AV and do not assert the practices of every future StageFrame product.

StageFrame AV uses Apple's App Store purchase systems and RevenueCat to manage paid access. RevenueCat receives purchase history and subscription-related information for entitlement verification and its related subscription reporting and analytics. When no custom user ID is supplied, RevenueCat ordinarily assigns an anonymous App User ID. Apple's and RevenueCat's independent processing is described in their linked privacy policies.

We have not knowingly implemented a StageFrame AV feature that submits user-created projects, calculations, test-pattern files, audio, video, or images to a machine-learning model for training. Omnific does not currently operate a user-content AI-training workflow in StageFrame AV. Future products or features that process user content for AI will require appropriate notice and controls before they are enabled.

Where a jurisdiction requires a legal basis, data processing may rely on performance of a contract, legal duties, legitimate interests subject to applicable safeguards, consent, or the establishment or defense of legal claims. Users can withdraw consent where law allows, without retroactively invalidating previous lawful processing.

14. Security

Omnific aims to use reasonable technical and organizational measures appropriate to the processing and its risks. Controls vary among local-only software, hosted services and independent vendors. No device, network or cloud service can be guaranteed completely secure. We will address security incidents and provide any notices required by applicable law.

15. Retention and Deletion

Retention depends on the relevant feature, contractual necessity, service operations, financial and regulatory records, security needs, disputes, and applicable law. App-local content can remain on the device until deleted by the user, application or operating system. Provider records and authorized backups may follow separate schedules. A deletion request may be subject to lawful exceptions.

16. Privacy Requests and Rights

Depending on where the user lives, privacy laws may grant rights to access, correct, delete, export, restrict or object to processing, withdraw consent, opt out of specified data uses, or appeal certain responses. To request assistance, contact info@omnificmediapro.com. We may verify identity and authority and will respond within applicable legal periods. We will not unlawfully discriminate against individuals exercising their rights. Where an independent marketplace controls a record, the user may also need to contact that provider.

17. Business Customers and Third-Party Information

Projects may contain customer names, venue plans, network information, employees' communications, media or other third-party personal information. Users and business customers must have authority to provide and process it. Depending on the arrangement, Omnific may act as a business, controller, processor or service provider under applicable law. Hosted enterprise arrangements may require a separate data-processing agreement.

18. International Processing

Services may be accessed across borders, and authorized vendors may process information in other countries. Where cross-border transfer safeguards are legally required, appropriate mechanisms will be used. No specific hosting region is promised unless stated in a product-specific agreement or verified documentation.

19. Children

StageFrame professional software is not directed to children under 13. We do not knowingly seek their personal information without appropriate legal authorization. Contact info@omnificmediapro.com if you believe a child supplied information that requires attention. Educational deployments or products designed for minors may require additional terms and controls.

StageFrame may connect to external manufacturers, stores, content providers and software. These third parties have their own rules and privacy practices. Users should review them. This Policy does not override mandatory legal obligations Omnific may have for integrations it chooses to provide.

21. Changes

We may revise this Policy as products, laws and actual practices evolve. We will post an effective date and provide additional notice or request consent when required. A future feature must not begin materially new data use merely because this Policy mentions a possible category; necessary disclosures and controls must be in place.

22. Contact

Omnific Media & Production LLC
Georgia, United States
info@omnificmediapro.com
Policy location: https://omnificstageframe.app/privacy/

Schedule A — Product-Specific Processing Areas

The following describes categories of functionality that may be relevant when implemented. It is not a verification that the data is currently collected or shared.

  • StageFrame AV: AV calculators, LED and projection planning, test patterns, saved calculations and projects, app settings, and Apple/RevenueCat purchase verification where enabled.
  • StageFrame Play: Playback playlists, imported media, cue and output configurations, licensing and hardware connectivity.
  • StageFrame Render: Compositions, media sources, screen mappings and slices, display settings, routing and performance diagnostics.
  • StageFrame Cue: Cue sheets, show timing, operator communications, network devices, alerts and optional remote collaboration.
  • StageFrame Studio: Digital-audio-workstation projects, audio recordings, edits, mixes, device and routing settings, and any explicitly enabled integrations.
  • StageFrame Track: Camera inputs, subject tracking, virtual PTZ settings and any implemented processing or storage of video signals.
  • StageFrame Captions: Audio input, text captions or transcripts and any implemented local or third-party speech-processing service.
  • Future StageFrame products: Included only where they adopt this Policy, with accurate additional disclosures for materially different data processing.